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I've broken InstantSpot

InstantSpot

Well, a little bit of it anyway. When I was trying to upload a picture last week, I got a scary error, and now I am unable to upload any pictures at all. I hope it is just my picture upload, and I haven't screwed up everyone's upload thingy.

I hope the guys can fix it soon... pictures say a thousand words.

That is all.

LostInTheWoods

tags:
InstantSpot
 
Sorry for not getting back to you sooner, I saw your message about it the first time and went into a couple user accounts and uploaded pictures with no errors. Could you let me know which part of the control panel you are using to upload them?

Thanks,
Aaron
 
posted 1036 days ago
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Hi Aaron,

Yeah it is when I add a blog post, I click the 'Insert/edit image' button which opens up the Insert/edit pop up window. I then click the 'Browse' button and when the 'File Manager' pop up window opens, I get the error:

An unexpected error occurred.

Please provide the following information to technical support:

Error Event:

Error details:

So no error description is given. You can log in as me if can/like and see the problem.
 
posted 1036 days ago
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I uploaded an image with your account, so that functionality still works.


Looks like there is a problem related to the sportrak image file, I will get back to you on trying to fix the issue with that image.

Thanks,
Aaron
 
posted 1036 days ago
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Any luck with that image problem? You can delete it if you like.

Thanks;
LITW
 
posted 1031 days ago
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Actually, no furthur progress on that. Your image is actually still there on the server and you can get to it if you want to post it somewhere.

(for the path to that file, check in the upload/delete images near the photo gallery link)
 
posted 1031 days ago
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